Archive for February, 2012

Genetics-inspired research prevents cyber attacks

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Researchers develop better control for DNA-based computations

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http://accentuate.us/

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Future of Data Science

A recent report from the McKinsey Global Institute says that by 2018 the U.S. could face a shortage of up to 190,000 workers with analytical skills. “Data engineers are already harder to find than search engineers, and that’s a sign of the times” .

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Why do Indian companies offer no reliable customer service?

Reliable customer service require considerable effort and investment on part of service provider. I as service provider can get way with shoddy service if I can assure my customer have no better options. It means creating monopoly in market. As a biggest player in market in bed with socialist govt its easier for me to arm twist policy makers and govt then to learn the dynamics of a free and competitive market. So I prefer to play the market instead of playing in it.Just to remind you capitalism in India is just 20 year old and its first child’s are yet to join the workforce.Nascent capitalism means a giant government which, though opening up slowly thanks to to economic and cultural pressures, is still the biggest service provider.

That means:

a) Govt is low in expertise and experience required in managing a’ capitalist’ , free and competitive market. Ministers, policy makers, advisory groups all share a socialist past. Many are skeptical about India’s free market experimentation while other are waiting for opportunity to take the credit for its success.This lack of trust in market and expertise adds to uncertainty in Govt. decision making. Too much uncertainty in market scare away potential entrepreneurs which kills competition and entrenches monopolies. Monopolies kills all incentive an entrepreneur have to improve service or delight customers.

So consumer= 0, Big monopolist = 1

b) Rampant corruption of government (again thanks to socialist past) help big players in market in establishing monopolies. Corruption create market for insiders and policy influencer who interfere with govt policy making. Big players employee lobbyist and govt policies to kill competition and create monopolies.

c) Most of Indian’s are first time customers of Mr.Market .They are yet to experience the freedom and choices that a free and completive market have to offer.Thanks to their past experience with a lazy and labyrinth Govt most of them have low expectation for Mr Market too. Moreover they do not know where to go in case they get a bad deal. There are few consumer rights protection agencies and watchdogs. Most of them lack clear mandate, legal and executive powers.

So consumer= 0, Big monopolist = 2

d) Crony capitalism that results from above mentioned reason create mistrust in customer for market and entrepreneur.This mistrust create scarcity of support and of public capital for new enterprises and entrepreneur which again leads to less competition, bigger government and more monopolies.

So consumer= 0, Big monopolist = 3

And that’s how I as service provide wins the monopoly game and let my customer suffer.

To conclude:

We all are new to capitalism and learning to make it work.Capitalism just like democracy do not leads to wealth and happiness on its own but required vigilant, empowered consumer, small and pro consumer government , more enterprising entrepreneurs and a free and competitive market. Slowly and steady we will and are move from current big and old business friendly crony capitalism to a more healthy, customer friendly and dynamic capitalism. Stay tuned!

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When Your Boss Becomes Your Enemy !

When you are at the peak of your professional life, you would be forced to look at your boss as your enemy because of his wrong deeds and behaviors. He may be insulting you for small reasons and because of that you may feel fed up of his behavior and you may end up in quitting the job you loved the most which drives you in loosing enthusiasm on your work. When you start treating your boss as your enemy, you may start hating him in every step even if he gives you good suggestions to you to perform well at work at times. But if you have made up your mind to quit your job just because you don’t have a good relationship with him, you might be committing a big blunder because who knows? You might end up with a same worst nature boss in your new workplace as well. So, it is better to stay in the present company where you are working in spite of having a bad natured boss and deal with it successfully and be happy.

1. Analyze your own performance:If you are fed up of listening to bad comments passed on your boss, try to analyze your own performance before hating him for it and find out why you are being targeted every time. With analyzing your own self performance try change the way of your work into a better one, so that you can avoid giving him any chance for him to scream on you or insult you in front of others.

2. Keep a record of your accomplishments:It is always good if you keep a record of your achievements and the praises that you have received from the company’s side for your good job. Write a detail note of all your achievements record including who honored you for which performance, why was it done, write down how your performance contributed for the progress of your company, etc. It is very necessary for you to keep a detailed note on your achievements it can be helpful when you are put into trouble by your carelessly performed task or also by your boss. Try to convince your seniors your point of view and also make sure you apologies for your careless work by saying ‘you won’t repeat it in the future’.

3. Find out a guide within your company:It is always good if you keep a record of your achievements and the praises that you have received from the company’s side for your good job. Write a detail note of all your achievements record including who honored you for which performance, why was it done, write down how your performance contributed for the progress of your company, etc. It is very necessary for you to keep a detailed note on your achievements it can be helpful when you are put into trouble by your carelessly performed task or also by your boss. Try to convince your seniors your point of view and also make sure you apologies for your careless work by saying ‘you won’t repeat it in the future’.

4. Be a joyful person at work:If you start enjoying your workplace atmosphere by your humorous attitude, you will be able to make an unpleasant situation look good. If you are a joyful person who make others laugh every time you are the right person to handle any emotional turmoil of yourself as well as others by making them laugh at any difficult situation. This can be a reason for you to continue your work in spite of having a bad boss. But keep in mind if you are the person who don’t hesitate to make fun of your boss, then it’s better to be careful.

5. Inform your boss on whatever step you will take on your task:If you report everything to your boss about all your work it is good for you as even your boss will know on each and every step of your work process. This method is very much important especially when you are being completely observed by your superiors while they wait for you to commit any mistakes.

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Bell Lab’s 7 Great Inventions that Changed the World

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